- Shipping & Returns
Shipping & Returns
Our company gladly accepts returns & issues refunds for items that are returned within 14 days of purchase or at least notify us of your intention to return. Goods must be in their original condition and not damaged in any way. Buyer is responsible for shipping cost of item/s returned. In case of requesting swap/s, buyer is responsible for cost of additional shipping.
You should expect to receive your refund within 2 to 4 weeks however, in many cases your refund will be issued as soon as the item return has been received.
If you need a sample swatch of fabric before you buy, simply send us an email via our contact page.
Shipping is calculated at checkout by default, and overseas shipment calculated as per Australia Post rates.
In normal circumstances we supply internationally. When you place an order, we will calculate shipping costs for you based on the weight of your order, your chosen Australia Post option and your destination.
You can expect to receive your item within 2 - 4 weeks however, notwithstanding transportation delays, orders placed for delivery within Australia are usually received within 8-10 days of placement.
All parcels come with Australia Post tracking, with feedback to your email address (if provided).
If you haven't received your item/s after the expected dates please contact us via our contact page.
If you have any question or queries please don't hesitate to get in touch.